Return and Refund Policy-
At WallStickers.in, we strive to ensure that our customers are satisfied with their purchases. However, if you are not completely happy with your purchase, we’re here to help.
Eligibility for Refunds:
- To be eligible for a refund, the item must be unused, in its original condition, and returned in the original packaging.
- The product must be in good condition and must not have any defects from the original product.
- You must initiate the refund process within 24 hours of receiving your order.
- Proof of purchase (e.g., order number, receipt) must be provided.
Refund Process:
- To initiate a refund, please contact our customer service team at [email protected].
- Once your return is approved, we will provide instructions for returning the item.
- Please note that you will be responsible for paying the courier fee for returning the item. This fee is non-refundable.
- After we receive and inspect the returned item, we will notify you of the status of your refund.
- If approved, your refund will be processed, and the amount will be credited back to your original method of payment within 7-10 business days.
Non-Refundable Items:
- Customized or personalized items.
- Sale or clearance items.
- Items purchased with a gift card.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or issue a full refund, including return shipping costs.
Contact Us:
If you have any questions about our refund policy, please reach out to our customer service team at [email protected].